Success Plan
Created by Manish Mishra at Wed May 14 2025
Key Message
JamDoughnut is transforming the UK cashback and rewards landscape by leveraging Clevertap’s advanced customer engagement platform. Through this innovative partnership, JamDoughnut delivers instant cashback, personalised communication, and a seamless user experience for digitally-savvy shoppers. This milestone showcases JamDoughnut’s commitment to data-driven insights, community-building, and technological leadership in fintech—highlighting how its cutting-edge approach is fostering loyalty, satisfaction, and increased transaction volume among smart UK consumers.
Press Release Composition
Headline
JamDoughnut Partners with Clevertap to Power Instant Cashback Revolution Across the UK Retail Sector
Sub-headline
Innovative Collaboration Delivers Personalised Engagement, Real-time Rewards, and Enhanced Shopping Experiences for a Growing Community of Smart Shoppers
Lead Paragraph
JamDoughnut, the UK’s fastest-growing instant cashback platform, has joined forces with Clevertap to elevate customer engagement and retention through state-of-the-art technology. This collaboration ushers in a new era of real-time savings, tailored communications, and brand trust—empowering shoppers to maximise their financial benefits while enjoying a hassle-free, rewarding experience across thousands of major brands.
Content Body
- JamDoughnut users now benefit from immediate cashback credited within seconds of purchase—both online and in-store—dramatically improving satisfaction compared to traditional rebate models.
- The integration of Clevertap’s AI-powered platform enables JamDoughnut to deliver highly-personalised offers and timely notifications, ensuring that every interaction is relevant and valuable for each member.
- Data-driven insights help refine JamDoughnut’s understanding of consumer behaviours, allowing for continuous improvement of user journeys and community features.
- Enhanced video shopping capabilities give members engaging product exploration tools, further boosting confidence and loyalty.
- User feedback highlights the platform’s speed, reliability, and simplicity, with calls for ever-expanding merchant partnerships being addressed by ongoing network growth.
- By focusing on instant gratification, transparency, and community-building, JamDoughnut continues to differentiate itself from competitors such as TopCashback, Quidco, and Honey, establishing itself as the fintech leader for a new generation of value-driven consumers.
Multimedia
- HD demo videos illustrating real-time cashback on both web and mobile platforms
- Customer testimonial clips emphasising instant rewards and ease of use
- Infographics comparing JamDoughnut’s instant cashback model vs. competitor wait times
- Screenshots highlighting personalisation features and video shopping interface
- High-quality images featuring diverse users enjoying in-store and online purchases with the app
Media Strategy
- Leverage the newsworthiness of the technological partnership to position JamDoughnut as an innovator addressing key consumer pain points (immediacy, personalisation, security).
- Craft targeted pitches highlighting unique user stories, industry insight, and the tangible impact of instant cashback on everyday finances.
- Provide exclusive interviews with JamDoughnut and Clevertap executives to trade media and tech journalists, underlining thought leadership in fintech.
- Distribute multimedia press kits to enhance storytelling and facilitate coverage in visual and digital-first outlets.
Implementation
- Develop a phased campaign beginning with business/technology outlets, followed by lifestyle, consumer finance, and retail trade publications.
- Coordinate embargoed announcements for simultaneous coverage, and amplify reach through influencer collaborations and organic social content.
Media Selection
- National Tech & Business Media: Financial Times, The Guardian Business, BBC Tech—For credibility among investors and the fintech community.
- Consumer & Lifestyle Press: Which?, MoneySavingExpert, The Sun Savers—To target value-driven smart shoppers seeking savings.
- Retail & Industry Trade: Retail Week, The Grocer, TechCrunch UK—To reach retailers and sector analysts.
- Digital & Social Media: LinkedIn, Twitter, Instagram, TikTok—To engage millennial and Gen Z demographics where they spend their time.
- Broadcast Opportunities: Channel 4 News, BBC Radio 5 Live—To secure mainstream visibility and foster broader discussion.
Distribution
- Schedule distribution one week ahead of a key commercial period (e.g., back-to-school, Black Friday) to align with peak interest in savings.
- Deploy the release first via wire services and embargoed emails to top-tier journalists, followed by a wider rollout through owned channels (website, newsletter, app notifications).
- Time posts and influencer activity for early morning hours to coincide with high commuter digital uptake, maximising media coverage and shareability.
Media Relations
- Proactively follow up with journalists and editors post-distribution, offering access to spokespeople, deeper dives into the Clevertap integration, and behind-the-scenes content.
- Arrange feature opportunities and Q&A sessions with product managers and satisfied customers to add credibility and human interest.
- Monitor inquiries promptly to ensure accuracy and maintain message consistency.
- Provide supplementary materials (case studies, whitepapers) tailored for relevant industry and tech trade outlets.
Measurement and Evaluation
- Track earned media coverage, including headline placements, sentiment analysis, and share-of-voice against competitors.
- Measure spikes in website traffic, app downloads, and referral sign-ups during and after the campaign period.
- Monitor social media engagement using branded hashtags, influencer mentions, comments, and shares.
- Conduct pre- and post-campaign surveys assessing shifts in brand perception, trust, and intent to recommend JamDoughnut.
- Analyse changes in customer engagement metrics and retention rates attributable to the Clevertap-powered enhancements, providing clear ROI for both technology investment and PR activity.